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Position: Individual Giving Manager

Overview

The Friends of the Saint Paul Public Library is a catalyst for libraries to strengthen and inspire their communities.  Established in 1945, we are a 501(c)(3) nonprofit organization that supports the work of the Saint Paul Public Library (a department of the City of Saint Paul) through robust fundraising and advocacy programs. In addition to our work locally, we are a state and national resource for libraries, readers, and writers through a vibrant portfolio of programs and services, including Library Strategies consulting services and the Minnesota Book Awards. The Friends invests in The Library because we believe learning is a human right and that libraries are vital to creating healthy, strong, welcoming communities. The Friends has an annual operating budget of $3 million, a staff of 14 full- and part-time professionals, with offices in the Highland / West 7th neighborhood of Saint Paul.

Position Summary

Reporting to the Senior Director of Development, the Individual Giving Manager is a member of The Friends’ development department. This position is responsible for building and carrying out all phases of the individual annual giving campaign. This position is responsible for the overall achievement of The Friends’ individual annual fundraising goals and contributes directly to the fulfillment of The Friends’ mission.  This is a .75, exempt position.

The right candidate will have the additional opportunity for .25 employment (total 1.0 FTE) as a consultant in support of The Friends’ programs and services by providing fundraising consulting services to clients of Library Strategies, The Friends’ social enterprise consulting group. In this case, responsibilities would include fulfillment of client contracts related to provision of development services. Occasional out-of-town travel would be required for this aspect of the role.

Responsibilities

Annual Giving Program

  • Under the direction of the Senior Director of Development, create a relationship-based, data-driven annual giving plan which increases individual contributions to support the strategic direction of the organization
  • Participate as a member of the development team in the creation of the department’s annual fundraising work plan to ensure critical fundraising processes are carried out in a timely, efficient manner. The work plan will include, but is not limited to:
    • Clearly articulated and transparent goals for individual giving, institutional (foundation) grants, corporate and business sponsorship and gifts, government grants and appropriations, special events, stewardship activities, and major gifts.
    • Clearly identified funding priorities
    • An annual calendar of activities
    • Identification and delivery of special initiatives
    • Reporting dashboards for each goal area
  • Employ a systems- and data-based decision making methodology to implement individual donor acquisition, retention, and moves management strategies
  • This position is responsible for serving as project manager to build and fulfill all phases of the individual giving campaign, including but not limited to:
  • Creation of direct mail appeal content (in collaboration with the Senior Director of Communications)
  • Creation of quarterly and special appeals (letters, emails, related collateral, etc.)
  • Creation of complementary electronic messaging
  • Creation and timely issuance of acknowledgements
  • List development and segmentation of data from Raiser’s Edge
  • List development and segmentation of data for acquisition from outside sources
  • Appeal assembly and dissemination
  • Appeal tracking and reporting
  • Management (including stewardship) of monthly giving donors
  • Friends staff giving
  • City Campaign (Saint Paul city employee giving program)
  • Give to the MAX Day
  • Ongoing web / social giving
  • Text to give programs at events
  • Utilize Raiser’s Edge fundraising software in a manner that respects the privacy and confidentiality of donor information
  • Note: Annual giving by The Friends’ Board of Directors and Major Gifts from individual donors are the responsibility of the Senior Director of Development and are carried out in close coordination with this position

Donor Society Management

  • In collaboration with all members of the Development Department, create and implement a donor engagement strategy that encourages and incentivizes increased individual giving to The Friends by current donors
  • Plan and execute communications related to Donor Society levels and engagement opportunities
  • Plan and support the execution of stewardship and engagement events for Donor Society members in close collaboration with the Director of Special Events
  • Steward strong relationships with Donor Society members so that they are informed and engaged in the work being funded
  • Utilize Raiser’s Edge fundraising software to identify individual moves management strategies that lead to increased membership in the Donor Society

Institutional Responsibilities

  • Serve as a member of The Friends’ development staff to achieve the Goals and live the Beliefs outlined in the Strategic Plan.
  • Seek opportunities to elevate the quality and effectiveness of Friends’ programs, events, and fundraising initiatives through strategic and smart use of relationship management best practices.
  • Support Friends’ programs and events through onsite participation.
  • Other duties as requested.

Programs and Services Consultant (optional .25 FTE)

The ideal candidate for this additional role has an established reputation as a successful fundraiser and is able to share their experience and expertise with others in a dynamic, engaging manner. Library Strategies is one of The Friends’ service offerings and a revenue-generating social enterprise that helps to fulfill The Friends’ mission. Library Strategies clients are libraries, library foundations, and library friends groups across the United States who seek professional consulting expertise in the areas of fundraising; development planning; capital campaigns; feasibility studies; strategic planning; executive search; board development; facility assessment, and more.

Qualifications

The ideal candidate for this position is an experienced and motivated fundraising professional who is both detail- and goal-oriented. S/he/they will bring a process mindset and project management experience to the role, and will ideally have prior experience with donor modeling and data analytics. S/he/they must demonstrate exemplary communications skills – written and interpersonal – and bring a genuine curiosity and enthusiasm to the work. Interest in the evolving role and work of public libraries is imperative. The successful candidate for this position is seeking to join a team of creative, committed individuals who value and champion equity, exhibit personal integrity and professionalism, and regularly achieve high standards of excellence in their work. A self-directed individual who is able to work independently toward deadlines and financial goals while also skillfully engaging others in donor acquisition, retention, and stewardship will thrive in this role. Requirements for the role include:

  • Minimum three years’ experience (with demonstrable success) in the area of individual giving, and/or five years’ overall experience in nonprofit development work.
  • College degree is required.
  • Prior project management responsibility in a professional environment is required.
  • Excellent communications skills, both oral and written, supported by the ability to use technological tools for communication. Candidates who are interested in the full-time role, inclusive of consultative responsibilities, must also possess experience and enthusiasm for public presentation and inter-personal engagement.
  • Strong ability and commitment to accuracy and integrity.
  • Ability to manage multiple projects and exercise independent action, while also demonstrating interest and ability to function as a member of a team.
  • Experience and desire to work with diverse communities.
  • Proficiency in Microsoft Office Suite and fundraising software, preferably Raiser’s Edge.
  • Experience handling confidential information in an appropriate, professional manner.
  • Access to transportation to visit with donors and prospects. Available for occasional work events on weekends and evenings.

Additional Information

Compensation

The Friends of the Saint Paul Public Library offers a competitive salary commensurate with experience. Salary is negotiable and dependent on whether the selected candidate is hired in the .75 role or the 1.0 FTE role, which includes consultative work with our Library Strategies program. Benefits include generous paid vacation and sick leave, medical and dental coverage, long term disability insurance, life insurance, and access to the organization’s retirement plan.

Application Process

Qualified candidates should submit a cover letter and resume outlining qualifications, experience, and achievements to [email protected] by September 28, 2018. Applicants must specifically address their fundraising experience in detail for consideration; those applicants who are interested in being considered for the full-time role (inclusive of consulting service responsibilities) must also address their qualifications for those responsibilities. No phone calls, please.

Physical Requirements

This position works in an administrative office environment that is ADA compliant. Qualified candidates must be able to remain in a stationary position at least 50% of the time; the person in this position must be able to operate a computer keyboard and other office machinery, such as a copy machine, printer, and telephone. The person in this position frequently communicates with staff and external partners and must be able to exchange accurate information verbally, in writing, and by telephone. This position will conduct meetings at library branches and with individual donors, and must therefore have reasonable access to independent transportation. The additional responsibilities as a Programs and Services Consultant will require the ability to travel (including out of state and overnight) for up to .20 FTE over the course of a year.

Equal Opportunity Employer

It is the policy of The Friends of the Saint Paul Public Library to provide an equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. It is the policy of The Friends to comply with all applicable laws that provide equal opportunity to all employees or applicants for employment without regard to race, color, creed, religious belief, sex, sexual orientation, national origin, marital status, status with respect to public assistance, disability, age, military status, genetic information, familial status or any other characteristic protected by applicable federal or state law.