We’re Hiring: Donor Data Specialist

Overview

The Friends of the Saint Paul Public Library is a catalyst for libraries to strengthen and inspire their communities.  Established in 1945, we are a 501(c)(3) nonprofit organization that supports the work of the Saint Paul Public Library (a department of the City of Saint Paul) through robust fundraising and advocacy programs. In addition to our work locally, we are a state and national resource for libraries, readers, and writers through a vibrant portfolio of programs and services, including Library Strategies consulting services and the Minnesota Book Awards. The Friends invests in The Library because we believe learning is a human right and that libraries are vital to creating healthy, strong, welcoming communities. The Friends has an annual operating budget of $3 million, a staff of 16 full- and part-time professionals, with offices in the Highland / West 7th neighborhood of Saint Paul.

Position Summary

Reporting to the Senior Director of Development, the Donor Data Specialist is a member of The Friends’ development department. This position contributes to the fulfillment of The Friends’ mission by processing charitable contributions, entering data into Raiser’s Edge, and performing other data-driven administrative duties. This role is ideally suited for a college student or adult seeking consistent part-time employment in a mission-based, community-focused learning environment. This is a .5 non-exempt position.

Responsibilities

Data Entry and Reporting 

  • Enter donations into Raiser’s Edge, The Friends’ data management system. Donations are received by mail, phone, website, direct deposit, text-to-give, stock transfer, and other means
  • Record any designations that accompany donations. Donations may be designated for a variety of purposes, including general operations, Saint Paul Public Library, memorials and tributes, capital campaigns, endowment, special initiatives or programs, or other purposes
  • Update donor contact information to ensure accurate and current data integrity
  • Enter all event ticket purchases, registrations, guest information, table seating and other information for Friends’ special events and donor engagement programs
  • Generate event registration reports and nametags
  • Generate, edit and print donor acknowledgement letters
  • Assist with reconciliation of daily and monthly receipts between Raiser’s Edge and Financial Edge
  • Conduct regular National Change of Address (NCOA) updates to database
  • Facilitate system updates and troubleshoot Raiser’s Edge issues with Blackbaud, as needed
  • Support Friends’ programs and events through onsite participation

Institutional Responsibilities

  • Serve as a member of The Friends’ development staff to achieve the Goals and live the Beliefs outlined in the Strategic Plan
  • Seek opportunities to elevate the quality and effectiveness of Friends’ programs, events, and fundraising initiatives through strategic and smart use of relationship management best practices.
  • Other duties as requested.

Qualifications

  • High school diploma, GED, or equivalent educational is required; college degree preferred
  • Database experience; the ideal candidate will have previous experience with Raiser’s Edge software (Blackbaud)
  • Computer keyboarding proficiency
  • Working familiarity with Microsoft Office, including Word, Excel, and Outlook
  • Strong problem solving skills
  • Comfort and basic familiarity with financial information
  • Extraordinary attention to detail, including exceptional English language proofreading skills
  • A service mindset that focuses on creating value, loyalty and trust among both colleagues and contributors to The Friends
  • A strong sense of personal responsibility and integrity

Benefits and Compensation

This is a .5 FTE non-exempt position that will work an average of 20 hours/week at The Friends’ offices, with occasional evening and weekend event support required. This position allows for a flexible, but consistent schedule Monday through Friday between 8:30 a.m. and 5 p.m. to be mutually agreed upon by The Friends and the incumbent. Salary for this position is $16/hour ($16,640 annually). This position accrues vacation and sick time on a pro-rated basis as well as holiday pay. This position is eligible for medical and dental insurance, a cafeteria plan flex spending account, and retirement benefits (the latter after 12 consecutive months of employment).

To Apply

Interested, qualified candidates should send a resume and cover letter (outlining interest in the role as well as qualifications) to Beth Burns, President, at [email protected]. Applications will be screened as they are received and the position will be filled when the best candidate is identified.

Physical Requirements

This position works in an administrative office environment that is ADA compliant. Qualified candidates must be able to remain in a stationary position at least 50% of the time; the person in this position must be able to operate a computer keyboard and other office machinery, such as a copy machine, printer, and telephone. The person in this position frequently communicates with staff and donors and must be able to exchange accurate information verbally, in writing, and by telephone.

Equal Opportunity Employer 

It is the policy of The Friends of the Saint Paul Public Library to provide an equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. It is the policy of The Friends to comply with all applicable laws that provide equal opportunity to all employees or applicants for employment without regard to race, color, creed, religious belief, sex, sexual orientation, national origin, marital status, status with respect to public assistance, disability, age, military status, genetic information, familial status or any other characteristic protected by applicable federal or state law.