We’d love to work with you. Currently we’re hiring for the position of:
Development Operations and Database Coordinator
The mission of The Friends of the Saint Paul Public Library is “stronger libraries for stronger communities.” Established in 1945, we are a 501(c)(3) nonprofit organization that supports the work of the Saint Paul Public Library (a department of the City of Saint Paul) through a series of activities: fundraising, advocacy, and programming. In addition to our work locally, we are a state and national resource for libraries, readers, and writers through two additional program areas: the Center for the Book (which includes the Minnesota Book Awards) and Library Strategies Consulting Group. The Friends invests in The Library because we believe libraries strengthen communities by connecting individuals with resources that enrich and improve lives. The Friends has an annual operating budget of $3+ million, a staff of 17 full- and part-time professionals, with offices in the Highland / West 7th neighborhood of Saint Paul.
Reporting to the Vice President of Development and Community Engagement, the Development Operations and Database Coordinator is responsible for the accurate, timely processing of individual solicitations, contributions, acknowledgments, and all aspects of gift accounting. This position coordinates the The Friends’ Annual Fund as well as ticketing for Friends’ events and programs. The Friends’ utilizes Blackbaud Raiser’s Edge as its database of record; this position is the organization’s Raiser’s Edge Power User and database administrator. This position supports the overall achievement of The Friends’ fundraising goals and contributes directly to the fulfillment of The Friends’ mission.
Raiser’s Edge Responsibilities
- Daily management of the Raiser’s Edge donor database, including maintenance, user accounts, gift entry, data integrity, tracking, and reporting. Daily gift entry will include check, credit card, bank draft, stock gifts, recurring gifts, sponsorships, and in-kind donations.
- Produce mailing lists, pledge reminders, and invoices in a timely, accurate manner.
- Identify query and reporting needs; produce reports, as requested.
- Reconcile and close monthly development financials on time and with consistent accuracy.
- Create and adhere to data integrity and style standards to create and maintain consistent, comprehensive donor profiles and records. Clean and update data regularly.
- Create Web Donation Forms as needed, to support appeals and event activities.
- Perform NCOA updates for direct mail campaigns.
- Train other Friends staff in Raiser’s Edge proficiency as needed.
- Participate in local Raiser’s Edge user group meetings to maintain current understanding of software and best practices.
Annual Fund Responsibilities
- With strategic direction from the Vice President of Development and Community Engagement, develop an annual donor calendar for solicitations, reminders and stewardship mailings to ensure the growth and continuity of The Friends Annual Fund.
- In partnership with the Community Engagement team, manage content process for all appeals (e.g. solicitation key messages, verbiage, and design).
- Coordinate and implement the annual operating fund appeals to individual donors, including acquisition, recapture and renewals.
- Using data and analytics, recommend segmentation for solicitation lists.
- Generate up-to-date mailing lists as needed for all direct mail appeals, event, and program invitations, and track effectiveness of solicitations and invitations.
- Create and implement the gift solicitation and acknowledgment mailing activities, with support from the Administrative Assistant.
Event and Community Programs Responsibilities
- Create online registration forms and supporting Raiser’s Edge event records for more than two dozen annual programs and events.
- Monitor registration for events and generate requested reports and attendee lists.
- Oversee acknowledgment process for tax-deductible registrations and sponsorships.
- Assist the Special Events Director for and at all ticketed events with all guest registration and accommodations.
Community Engagement Team Member Responsibilities
- Actively participate in Community Engagement Team activities to support the achievement of all fundraising goals.
- Seek opportunities to elevate the quality and effectiveness of Friends’ programs, events, and fundraising initiatives through strategic and smart use of customer relationship management best practices.
- Support Friends’ programs and events through onsite participation.
- Serve as a liaison to the organization’s Finance team.
- Other duties as requested.
This is a great opportunity for a Raiser’s Edge Power User with at least three years’ active RE experience to engage in the broad activities of an effective, fun, and meaningful fundraising program. The ideal candidate for this position is seeking to join a team of creative, committed individuals who highly-value personal integrity and professionalism, and regularly achieve high standards of excellence in their work.
- Minimum three years’ experience (with demonstrable success) working with Raiser’s Edge, preferably as an organization’s administrator or power user.
- Strong ability and commitment to accuracy and data integrity.
- A proactive, hands-on operational thinker who will own, in partnership with the President and Vice President of Development and Community Engagement, responsibility for the achievement of the organization’s annual fundraising goals.
- Ability to manage multiple projects and exercise independent action, while also demonstrating interest and ability to work as a member of a team.
- Proficiency in Microsoft Office Suite.
- College degree is required; five years’ or more of direct Raiser’s Edge experience will be considered in lieu of a college degree.
- Keen analytic and problem-solving skills which allows for strategic data interpretation.
- Strong interpersonal and communication skills.
- Strong writing skills.
- Experience handling confidential information in an appropriate, professional manner.
- Prior experience working with a nonprofit Annual Fund campaign is highly desired.
This position works in an administrative office environment that is ADA compliant. Qualified candidates must be able to remain in a stationary position at least 50% of the time; the person in this position must be able to operate a computer and other office machinery, such as a copy machine, printer, and telephone. The person in this position frequently communicates with staff and external partners and must be able to exchange accurate information verbally, in writing, and by telephone.
The Friends of the Saint Paul Public Library offers a competitive salary commensurate with experience. Benefits include paid vacation and sick leave, medical and dental coverage, short and long term disability insurance, and access to the organization’s retirement plan.
Qualified candidates should submit a cover letter and resume outlining qualifications, experience, and achievements to firstname.lastname@example.org by June 2, 2017. Applicants must specifically address their Raiser’s Edge experience in detail for consideration. No phone calls, please.
Equal Opportunity Employer
It is the policy of The Friends of the Saint Paul Public Library to provide an equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. It is the policy of The Friends to comply with all applicable laws that provide equal opportunity to all employees or applicants for employment without regard to race, color, creed, religious belief, sex, sexual orientation, national origin, marital status, status with respect to public assistance, disability, age, military status, genetic information, familial status or any other characteristic protected by applicable federal or state law.